CA-San Jose

I had an outstanding experience working with Teena Nguyen and Alter Nguyen during my home loan process. Teena Nguyen, my Loan Officer, was professional, knowledgeable, and always available to answer my questions. She guided me through every step of the mortgage process and made everything easy to understand. Her expertise, dedication, and prompt communication made the entire experience smooth and stress-free. Alter Nguyen, my Loan Processor, was incredibly efficient, organized, and responsive. He worked quickly to keep everything moving forward and ensured all documents were handled accurately and on time. Both Teena Nguyen and Alter Nguyen provided exceptional customer service, excellent communication, and fast turnaround times. Their professionalism, hard work, and attention to detail helped make my closing process smooth and successful. I truly appreciate everything they did for me and highly recommend Teena Nguyen and Alter Nguyen to anyone looking for a reliable and professional mortgage team. Thank you both for your outstanding service!

I had an outstanding experience working with Tina and Alter during my home loan process. Tina, my Loan Officer, was professional, knowledgeable, and always available to answer my questions. She guided me through every step and made the process easy to understand. Alter, my Loan Processor, was incredibly efficient, organized, and responsive. He worked quickly to keep everything moving smoothly and made sure all documents were handled accurately and on time. Both Tina and Alter provided excellent communication, fast service, and exceptional customer care. Their hard work and dedication helped make my closing process smooth and stress-free. I truly appreciate everything they did and highly recommend them to anyone looking for a great mortgage team. Thank you, Tina and Alter, for your outstanding service!

Juan Carlos explained everything to us and kept us informed along the loan process. He has a lot of experience

When I first heard of the Loan Factory from a trusted Mortgage Broker that I had used in the past, I was leery going into the loan process. However, all of that changed when I met Teena and Joyce. They were my loan consultants to assist me in all of the steps I needed to get the loan closed. They were always soooo nice and very helpful. Almost every time I called or texted, they would either answer right away or text me back withing a few minutes to let me know they will call very shortly. I appreciated not having to deal with an AI bot and always having someone to walk with me step by step to get the loan done quickly. I was able to close on a home from start to finish in 21 days from the signed contract on the home. The Loan Factory along with Teena and Joyce as your guide, gets it done quickly and efficiently. Did I mention that their rates could not be beaten by any other lender. I checked with a couple of others just to confirm their statement. No other lender could offer the efficiency of the 3-week close and get the lowest rate. The Loan Factory is truly a step above all competition out there!!!

Thật lòng rất biết ơn lamnguyen Phillip .Tyler ngô và đội ngũ loan factory . Đã hướng dẫn tận tâm và đồng hành cùng gia đình mình mua căn nhà đầu tiên.rất nhiệt tình và tận tâm . Hi vọng trong tương lai nếu có nhu cầu sẽ gặp lai nhờ các em giúp đỡ . Cám ơn rất rất nhiều (Translated by Google) I am truly grateful to Lamnguyen Phillip, Tyler Ngo, and the Loan Factory team for their dedicated guidance and support in helping my family purchase our first home. They were very enthusiastic and committed. I hope to have the opportunity to contact them again in the future if needed. Thank you so much.